Bridgestone Wear Life Guarantee

The following conditions apply. 

1. To be eligible, the initial set of Bridgestone Turanza Serenity Plus tyres must be purchased in sets of four (4) or more with a wheel alignment in one transaction. Subsequent replacement Serenity Plus tyres will be covered by the Wear Life Guarantee as long as the vehicle maintains fitment of all four Bridges tone Turanza Serenity Plus tyres and a wheel alignment is performed in the same transaction with the replacement tyres. 2. Tyres must be uniformly worn down to the tread wear indicators for a claim to be considered. The Tyres are deemed to have worn out when the tyre tread is uniformly 1.6mm (which means that the tyre tread has worn down to the top of the built-in indicators in the tread grooves) as measured and assessed by a Bridgestone Tyre Centre, Bridgestone Select or Firestone store, whose decision is final. 3. A Bridgestone tyre technician will also check your vehicle’s wheel alignment at each service interval, because incorrect wheel alignment can result in irregular wear on your tyres. Whilst the Wear Life Guarantee provides free tyre rotations, if your vehicle requires a wheel alignment or wheel balancing, there will be an additional charge. 4. The tyres must remain fitted to the original vehicle. 5. For a claim to be considered, the service schedule must be maintained as prescribed and you must present proof of purchase. 6. Claims to be made at the original store where the tyres were fitted. 7. Claims must be made within five (5) years of date of purchase. The tyre(s) will be retained by the Bridgestone store for analysis by a Bridgestone technician 8. Where eligible, a pro-rata credit is granted on the purchase of replacement tyres and cannot be redeemed in cash or other services. To determine the replacement price, the percent of guaranteed wear life obtained is multiplied by the Recommended Retail Price of the affected tyres(s) at the time of replacement. For example, if your tyres achieved 90% of the guaranteed wear life, you will receive a credit towards your next set of Bridgestone tyres to the value of 10% of the RRP of the replacement tyres. The pro-rata credit will be determined by this formula: Credit = (50,000 - Kilometres travelled) / 50,000 x RRP. 9. Bridgestone New Zealand Ltd. reserves the right to withdraw this offer at any time without notice.

The following exclusions apply.

1. The Wear Life Guarantee only covers the wear of tyre tread to 50,000km; it excludes irreparable punctures and all accidental damage, including but not limited to damage from gutters, potholes or damaged roads, or breaks or cuts from foreign objects. (For additional piece of mind and to cover from irreparable punctures and accidental damage, we recommend purchasing the Road Hazard Warranty.) 2. Tyres used in commercial service, motorsport, racing or other competitive use, or towing. 3. Wear caused by tyres being used on unsealed roads, fitment to unsuitable vehicles, such as utility vehicles and off-road vehicles; wear caused by improper use, including but not limited to improper maintenance, overloading, defective vehicle components, and abuse. 4. The Wear Life Guarantee does not cover loss of time, inconvenience, or loss of vehicle use. Liability and losses of a consequential nature are limited to the extent permitted by law.